RESOURCES FOR CUSTOMER INTELLIGENCE

Below you will find some resources to help you grow your customer intelligence.



TEMPLATES

Below you will find some free templates that you can use as you are learning about your customers.


Customer Intelligence Template - use this as you gather information on your customers. The template is available in PowerPoint, Google Slides, and Miro.


GOOGLE SLIDES Template


MIRO Template

Customer Intelligence TEMPLATE
.pptx
Download PPTX • 214KB



Study-Discuss-Observe Template - use the template to document and share what you have studied, discussed, or observed about your customers. You can access it through Google Docs or download a PDF.


GOOGLE DOC Template


STUDY-DISCUSS-OBSERVE journal
.pdf
Download PDF • 105KB



ARTICLES

Below are some articles and other content we have found valuable.

Please note, many of these are content from other people or companies - we do not own this content. If you are the owner of any of this content and prefer we not to link to your content or site, please contact us, and we will remove it immediately.


Why user insights are a crucial piece of excellent product roadmaps - productboard


12 Great Questions that Give Product Managers Better Customer Insights - Jim Semick, Medium


The Best Ways for Product Managers to Research their Competitors - ProductPlan